General
Huasheng Tactical is a professional manufacturer specializing in tactical gear, including tactical vests, backpacks, pouches and other accessories.
We primarily work with B2B clients, including brands and government agencies. For bulk orders or custom requirements, please contact our sales team.
Products
We offer a range of tactical gear, including backpacks, vests, pouches,packs,belts, gloves, and accessories designed for various outdoor, military, and law enforcement uses.
Our products are made from durable materials like 600D and 1000D nylon, with reinforced stitching and waterproof coatings for long-lasting use.
Yes, we provide samples for you to test the quality before placing a large order.
Customization
We offer a range of customization options, including material choice, color, logo printing, size adjustments, and additional features like MOLLE systems or special compartments. We work closely with clients to ensure the final product meets their specific needs.
Yes, we can add your brand logo to the products using techniques like embroidery, heat transfer, or screen printing. Please provide your logo file, and we’ll recommend the best method based on the material and design.
The MOQ for custom orders varies depending on the product and customization complexity. Typically, the MOQ starts at 500 units(2 regular colors), but we can discuss options based on your requirements.
Absolutely. Our experienced design team can assist in refining your concept into a functional design. We’ll provide guidance on materials, structure, and practical aspects to ensure your idea becomes a quality product.
Yes, customizations may incur additional costs, particularly for special materials, complex designs, or unique branding requirements. We’ll provide a detailed quote based on your specifications.
Yes, we can create prototypes for custom designs. This helps you evaluate the design and quality before starting mass production. Prototype costs are usually separate from the bulk order and may vary depending on complexity.
Production time depends on order quantity and customization complexity. On average, custom orders take 4 to 8 weeks, with prototyping requiring an additional 2 to 3 weeks if needed.
Yes, we can tailor products for specific environments, such as high-durability materials for outdoor use or specialized compartments for medical or technical gear. Let us know your requirements, and we’ll make recommendations based on our experience.
Yes, we provide a variety of color options, including standard tactical colors like black, olive green, tan, and camouflage patterns. We can also source specific colors upon request for larger orders.
Service
We offer pre-sales consultation, order tracking, customization assistance, and post-sales support. Our goal is to provide you with comprehensive service from the moment you place an order to after your purchase.
Yes, if you encounter any issues with your product, our customer service team is available to help troubleshoot and offer solutions. We can provide support via email, phone, or live chat.
Yes, if you have specific requirements for a custom order, you can request a quote by contacting our sales team. We’ll work with you to understand your needs and provide a competitive pricing proposal.
Yes, we offer custom packaging services. You can choose from specific packaging designs such as custom boxes, branded labels, and more. This service is especially suitable for bulk orders, providing a more personalized and professional appearance for your products.
If you receive a defective product, please contact our customer service team as soon as possible and provide your order number, a description of the issue, along with pictures or video footage of the defect. We will process the return or exchange based on the nature of the defect. Generally, you need to report the issue within one week of receiving the product.
Payment
We accept payments through credit/debit cards (Visa, MasterCard, etc.), wire transfers, and other secure online payment methods.
Yes, we use SSL encryption technology to protect your payment information during transactions. Your data is securely processed through trusted payment gateways.
Yes, a 30% deposit is typically required to start production, with the remaining balance due before shipping.
Shipping
We work with international logistics providers and offer options for air, sea, and express shipping, depending on your urgency and budget.
Yes, we offer international shipping to most countries worldwide. Shipping costs will depend on the destination and the size of your order.
Shipping times vary by location. International orders may take 5-20 business days（by express）, depending on the shipping method and destination.
Yes, once your order has shipped, you will receive a tracking number. You can track your package through the carrier’s website.
Yes, we offer expedited shipping options for faster delivery. You can choose expedited shipping during checkout for an additional fee.
If your order is delayed, please contact our customer service team. We will investigate and provide updates or assist you with any issues related to shipping.
Some products may be restricted or require special handling for international shipping, particularly in countries with strict import/export regulations. Please check with our customer service team for more information.